Renaissance Sao Paulo Hotel, Sao Paulo (BR) - Deals & Reviews

Our thanksgiving stay was fantastic! The hotel had two complementary activities for guests: a city tour and a cocktail hour with delicious appetizers. The location was perfect, in a very central and safe area. We could walk to many restaurants and shops. Besides, the rooftop pool was a great advantage—we enjoyed swimming and sunbathing with a beautiful view of the city.

We had a few hiccups during our stay. The room service was very slow, and they forgot to replace our towels one day. Moreover, some staff members were not very friendly or helpful. We heard other guests complain about billing issues as well. But overall, this hotel was a great choice for our thanksgiving trip—the complimentary extras and fantastic location made up for the minor issues we encountered.

This hotel exceeded my expectations with its luxurious amenities. The Spa center is fantastic with a sauna, steam room, and multiple types of massages. The outdoor swimming pool area is perfect for relaxation with its sun loungers and sun terrace. The restaurant offers a varied menu and special diet menus, guaranteeing delicious meals for everyone. The in-room breakfast is a delight and a great start to the day.

The only downside was the noise from the night club and live entertainment was a little loud at times. However, the staff kindly provided earplugs for a more peaceful night's sleep. The exceptional service more than made up for this minor issue.

Spacious and clean room with a comfortable bed. The breakfast buffet was excellent, lots of variety and fresh fruits. The staff was friendly and always available to assist. A great fitness room was available, with modern equipment that suited my needs. The location was perfect, close to several restaurants and shops, I had everything I needed within walking distance.

One morning, I had trouble with the air conditioning in my room, which made me feel sick. I also found it strange that the meeting rooms had no natural light, which could be uncomfortable for some people. Finally, the checkout process was slow, and there was a discrepancy between the final price and the actual amount taken from my card. However, these didn't impact my overall enjoyable experience during my business trip at this hotel.

Great complementary breakfast and free Wi-Fi. Location was very convenient for exploring the city. The gym had awesome equipment.

The room was too small, the bed was uncomfortable and the bathroom could have been cleaner. The staff was friendly at times, but often unhelpful with our questions about the city. our experience was subpar and we would not stay here again.

This hotel exceeded my expectations with its luxurious amenities and exceptional service. The Spa & wellness center provided a variety of treatments, including a full body massage and beauty treatments. The outdoor swimming pool, complete with sun loungers and a sun terrace, was the perfect place to relax. The bar/lounge area had a wide range of drinks and snacks to choose from. My room had private facilities and an exclusive in-room breakfast, adding to the overall exclusivity of the venue.

The only minor issue I experienced was with the sauna. While it was available, the steam room was not functioning during my stay. However, this did not detract from my overall fantastic experience at this hotel. In conclusion, this hotel is a great choice for those looking for a luxurious and exclusive stay with exceptional amenities and service. Despite the minor issue with the sauna, I would highly recommend this venue to anyone traveling to this area for a relaxing and indulgent experience.

Accommodation as offered, very good and varied breakfast, products for all tastes and ages. SPA service, facial and body massage, mixed sauna, swimming pool and excellent gym. Extended opening and closing hours so you can use them sooner or later, before any activity. The staff the best, even a small inconvenience was solved immediately, I highlight a small gesture of kindness from Maura that otherwise is very nice. Located a block from the subway near several shopping centers, I have traveled several times and tried many hotels in Sao Paulo, this one is for the high level of prices but the services correspond to what was paid, without a doubt one of the best options. Recommended for couples, ideal is to give a day of spa, will be delighted. Anyway, I'm already thinking about coming back.

On arrival a glass had traces of having been used, it was changed immediately, with the excuses of the case.

Location very central - good SPA;

Internet terribly slow; rooms extremely cold, all attempts to turn the system to warm were unsuccessful; it only helped to turn it off completely, then it still wasn't warm, but at least you didn't freeze to death anymore.

Service perfect . Perfect location and cleanliness

Expensive. WLAN not included (welcome 2018)

The whole team was top, professional and very friendly and helpful. Good hotel driving service

nothing

Amazing service.

Nothing.

What I like the most was the location it is great . Also the staffs are excellent Great costumes services.

Cleanliness, confort and location.

My room was so close to the employees area, and ir was so noisy!